We strictly and without exception require a 24-hour notice of cancellation for all services. Please keep in mind that “no shows” and “last minute cancellations” leave our team with empty appointment times. We may have also turned away other guests who could have enjoyed that time slot. In accordance with this policy, all missed, cancelled and re-scheduled appointments will be charged an automatic $25 cancellation fee. This also applies to same day appointments. Missed appointments and last minute cancellations during the week of a holiday will result in a charge of 100% of the scheduled service.