Skin by HC is a modern spa, social club and wellness space focused on combining global modalities of rejuvenation with the best in contemporary recovery routines. Combining relaxation and function, Skin by HC services are simplified and offered in a range of lengths — from the luxuriously long to the bite-sized — for ultimate accessibility.

All Skin by HC services are rooted in the belief that community is inseparable from healing. Ultimately, we want this space to be what you need it to be, which is why connection with our community is so valuable to us.

If you’re getting a service with us, you will be required to change out of your own shoes and slip into a pair of our house slippers after checking in. One of our spa attendants will then take your shoes and return them to you when you’re finished with your service. Why do we do this? To keep our service area clean (we clean and sanitize our slippers with hospital grade cleaner between each use) and make it easier for you to slide in and out of your shoes for massages, reflexology, and other services. If you’d like, you can purchase your own pair of Skin by HC house slippers for your personal use each visit.

Those coming for a quick browse of our curated collection of products or to pick up something to go from Lolo’s Tiny Kitchen can keep their shoes on, but anyone staying for more than 15 minutes will be asked to change into house slippers, including cafe guests.

Skin by HC is proudly anti-agism, anti-sexism, anti-racist, anti-ableism, pro-LGBTQIA+, and pro-having a good time. We extend a warm welcome to everyone — we’re only the wrong place for you if you don’t agree that everyone deserves to feel good.

Skin by HC is a space for people to find their own unique mode of relaxation, and explore rest in whatever way feels right. We offer services in a variety of lengths so that you can decide what practices fit best into your life, whether that’s a 60-minute full body massage or a 10-minute scalp massage.

We want all of our guests to be able to clock out, log off, and fully experience the present moment while they are with us — typically, every other part of our lives already does a good job inundating us with distraction. Because of this, we have a no phones policy — you don’t have to leave your phone at home, but your phone must remain off or on silent during the entirety of your visit. There are no phones, photos or videos allowed in the treatment area in the back of the Skin by HC space. Guests who are found taking photos or videos in the treatment area will be asked to leave.

Being a small business with appropriate paid staffing, we require a credit card to hold all appointments. This card will only be charged in the instance of late cancellation, late arrivals or no-show occurrences. 

We kindly request that you cancel your appointment 48 hours in advance so we can fill your spot with our waiting list. All cancellations and/or rescheduled appointments after the 48 hour window will result in 50% of the treatment total as a cancellation fee per booked service. No-show's/Same-days and groups will be charged 100% of the service on the original service price.  

If you are more than 10 min. late, we reserve the right to shorten or reschedule your service in order to keep the next client's service at their scheduled time. If you are running late, please call us immediately so we can advise your options. If you are more than 10 minutes late and we do need to reschedule your appointment, you will be charged 50% of your service price plus 20% gratuity on the original service price.

Gift Card/ E-Gift Card Purchases are final sale, non-refundable, non-transferable, cannot be exchanged for cash and can only be redeemed towards service treatments.

Skin. by HC Gift Cards/E-Gift Cards cannot be redeemed at Holy Chic + Co. Nor can Holy Chic + Co. Gift Cards/E-Gift Cards be redeemed at Skin. by HC

Gift Cards/E-Gift Cards expire 1 year after purchase.

The Skin by HC space aims to foster relaxation and community without any unnecessary fuss or intimidation. This is a place to connect with friends new and old, it is a communal space meant for socializing and help everyone feel soothed and comfortable, so while you don’t need to speak in hushed tones, we kindly request that you keep voices soft and low, take phone calls outside, keep your phones off or on silent, and in general, try to stay in the present moment.

Pregnancy is such a special journey and we are so honored that you’ve consider Skin to be apart of taking care of you or your love one.

When considering treatments at Skin, we ask that you make your appointment after you’ve passed the first trimester. We will postpone any treatments until you’ve reached your second trimester.

After the first trimester, light massage treatments, facials, waxing and our new Mum To Be treatment are all suitable during pregnancy. However, it is still not advised to take part in any treatments that involve heat or deep stimulation such as our body healing full body massages, Seshin and Hammam treatments to prevent any complications during such a delicate time.

Please reach out to our Skin team with any other questions you may have.

Nope! This is a place to unwind, so stay as long as you want.

No matter what service you’re getting, we recommend arriving recently showered and hydrated (although, if you can’t find the time in your day prior to arriving, we have plenty of refreshments!). We particularly recommend drinking some water and having a light snack ahead of a hammam treatment, as our hammam rooms are hot and steamy.

No dress code here, and we provide robes to all of our guests enjoying a multiple treatment day.

Skin by HC provides house slippers, robes, and basic toiletries including cotton swabs, menstrual products, and lotion. We provide towels, but we do not provide blow dryers. Clients who are getting a hammam service should bring a bathing suit, and may want to bring a change of clothes for after their service, but it isn’t a must. Otherwise, prepare to relax!

Our hammam rooms are kept around a toasty 90° Fahrenheit, and warm water will be running over you throughout a majority of your service, so prepare to be in a warm space. We recommend drinking at least one 8 ounce glass of water before your hammam in order for you to feel the most comfortable. During your service, your spa companion will be working with every inch of skin that’s showing outside of your swimsuit, so be prepared for a significant amount of closeness, contact and intimacy.

If you’re getting a hammam service, please wear a bathing suit. We recommend wearing a two piece or your otherwise smallest swimwear to get the most out of the exfoliation portion of the hammam service.

We accept all major credit cards.

At Skin by HC, our prices do not include gratuity. Our treatments are intimate and our practictioners as well as our concierge team work tirelessly to provide well-rounded experiences while making you feel cozy and safe at the same time. In order to honor that, we are requiring a MANDATORY 22% gratuity on all services, conveniently through Tippy. We appreciate your support as we set to change the industry standards.

At Skin by HC, our commitment to cleanliness goes hand-in-hand with our commitment to providing the highest quality services. At the start of each day and after each service, we clean and sanitize all high-touch surfaces, including massage tables and our hammams.

We do not accept walk-ins, however same-day appointments may be available for our treatments. We recommend making a reservation, so that be can best take care of you.

You can book with Skin by HC by visiting our online booking page or by calling us at 804-773-0641.

Skin by HC’s hours of operation are as follows:

Sun - 11-5pm

Mon - 10-6:00

Tues - Closed

Wed - Closed

Thur - 10-6:00

Fri - 10-6:00

Sat - 10-6:00

Skin by HC is located at 2300 West Main Street in Richmond, Virginia.

We ask that you please arrive at least 15 minutes before your service so that our staff can check you in and get you situated prior to your service. However, guests are welcome to come earlier and enjoy a drink or snack from Lolo’s Tiny Kitchen (our in-house cafe) prior to their service.

There is plenty of free street parking around Skin, but that being said, be prepared for street parking. Skin is surrounded by both other businesses and residential areas, so we recommend arriving about 15 minutes before your appointment to allow for time you may need to spend finding a good spot.

General inquiries can be sent via email to skin@teamhc.co.

Phone: 804-773-0641

Email: skin@teamhc.co